1. Who we are
This Privacy Policy explains how TradexCodez, a registered MSME under Indian law (Udyam Reg. No. UDYAM-TN-08-0141162), based in Chennai, Tamil Nadu, India collects and uses your information when you visit tradexcodez.com or use our products.
2. Information we collect
- Contact details you provide — name, email address, phone/WhatsApp number — when you enquire, purchase, or request support.
- Payment references — transaction IDs or payment confirmations needed to activate your licence. We do not store your card, bank, or UPI credentials; payments are processed by your bank/UPI app or our payment provider.
- Licensing data — a hardware fingerprint of your system, used solely to validate your software licence.
- Basic technical data — standard server logs (IP address, pages visited) for security and site operation.
3. What we do NOT collect
Our software runs locally on your own system using your own broker credentials. Your broker API keys, passwords, trading data, positions, and market data never pass through TradexCodez servers. We have no access to your trading account.
4. How we use your information
We use your information only to deliver and activate purchased products, provide support, send service updates, and comply with legal obligations. We do not sell, rent, or trade your personal information to anyone.
5. Sharing
We share information only with service providers strictly necessary to operate (e.g. hosting, payment processing), or where required by law.
6. Data retention and your rights
We retain your details for as long as your licence is active and as required for legal/accounting purposes. You may request access, correction, or deletion of your personal data by writing to support@tradexcodez.com.
7. Cookies
Our website uses only essential cookies/technical storage needed for site operation. We do not run third-party advertising trackers.
8. Contact
Questions about this policy: support@tradexcodez.com · TradexCodez, Chennai, IN.
