Terms & Conditions
The terms that govern your use of TradexCodez software and services.
1. About us
These Terms & Conditions ("Terms") govern your use of tradexcodez.com and all software products and services offered by TradexCodez, a registered MSME under Indian law (Udyam Reg. No. UDYAM-TN-08-0141162), based in Chennai, Tamil Nadu, India ("TradexCodez", "we", "us"). By purchasing, downloading, or using any TradexCodez product, you agree to these Terms.
2. Nature of our services
TradexCodez develops and licenses trading software and tools only. We are a software provider — we do not provide investment advice, trading recommendations, tips, or portfolio management services, and we are not a SEBI-registered investment adviser or research analyst. All trading decisions made using our software are solely yours.
3. Licence
Products are licensed, not sold. Your subscription grants a personal, non-exclusive, non-transferable licence to use the software on your own systems for the duration of your paid subscription. You may not resell, redistribute, reverse-engineer, or sub-license any TradexCodez product without our written consent. Licences are validated against your registered system; misuse may result in suspension without refund.
4. Third-party platforms and data
Our products interoperate with third-party platforms and services, including MetaTrader 5 and broker APIs (e.g. Zerodha Kite Connect). These platforms, their subscriptions, and all market data remain the property and responsibility of their respective providers. You are responsible for maintaining your own valid broker account, data/API subscription, and any regulatory requirements applicable to you (including a Static IP for order execution where mandated under SEBI's algorithmic trading framework).
5. Risk disclosure
Trading in securities, derivatives, and commodities involves substantial risk of loss and is not suitable for everyone. Past performance of any strategy or tool is not indicative of future results. We strongly recommend validating any setup in Paper Trade (Sandbox) Mode before live use. Software is provided "as-is" without warranty of uninterrupted or error-free operation.
6. Payments and renewals
Subscription fees are charged in advance for the selected billing period. Prices are listed in INR and may be revised prospectively with notice on our website. Broker charges (such as data/API fees) are separate and payable directly to your broker.
7. Support
Support is provided via WhatsApp, Telegram, and email (support@tradexcodez.com) on a best-effort basis. Custom development deliveries include 7 days of post-sales support limited to the mutually agreed specification.
8. Limitation of liability
To the maximum extent permitted by law, TradexCodez shall not be liable for any trading losses, loss of profits, data loss, broker or exchange outages, API failures, or indirect or consequential damages arising from the use of our software. Our aggregate liability for any claim shall not exceed the subscription fees paid by you for the one (1) month preceding the claim.
9. Governing law
These Terms are governed by the laws of India. Courts at Chennai, Tamil Nadu shall have exclusive jurisdiction.
10. Contact
TradexCodez · Chennai, IN · Email: support@tradexcodez.com · WhatsApp: +91 98846 57226
